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IMPORTANT CUSTOMER NOTICE — PLEASE READ BEFORE ORDERING
Confirm stock availability
We list thousands of products, and availability may change before our website is updated. Please confirm stock availability and expected lead times with us before placing your order or making payment.
Items marked “Available on backorder” can be ordered. However, you must confirm availability and the expected waiting period with us first.
If you order without confirming availability and then request a cancellation or refund, a handling fee may apply, subject to our Terms & Conditions and applicable consumer law.
Order processing and payment
Please allow 3–6 working days for order processing.
A Proof of Payment (P.O.P.) does not confirm that funds have cleared into our account. Orders are processed once payment has cleared.
For payments made through PayFast, please allow 3–5 working days for funds to clear into our account.
Product lead times and courier delivery
Some products may be out of stock or require 5–15 working days before dispatch. Please confirm the lead time for your selected products before ordering.
These timeframes exclude courier transit time. Public holidays and other factors may affect processing and delivery.
Please read our Terms & Conditions before completing your purchase.
NAMIBIA — AIR GUN AND PCP SALES POLICY
Under our company policy, 360Arms does not sell air guns or PCP air rifles in .177 calibre or larger in Namibia.
Customers should check the applicable local laws and requirements before purchasing air gun accessories or related products.
360Arms — Cancellations, Refunds and Store Credit
Please confirm stock availability and estimated delivery times before placing your order, especially for backorder and special-order items.
Handling and cancellation fees
Where permitted by applicable law, customer-requested cancellations may attract a handling fee of up to 15% of the cancelled goods’ value. Charges will be assessed according to the circumstances and must be reasonable. A 15% fee does not automatically apply to every refund.
Banking and payment fees
Payment-processing costs vary by payment method, including PayFast and PayJustNow, and may range from 2.5% to 8.5%. Only actual, non-recoverable costs may be deducted where legally permitted. Any deductions will be itemised, without charging twice for the same cost.
Courier charges
Where legally permitted, actual, non-recoverable courier charges for services already provided may be deducted from a refund. This may include delivery and return transport. Unused or recovered courier charges will not be retained.
Orders already being processed
Supplier orders, payments and courier arrangements may already have been made when a cancellation is requested. Any permitted cancellation charges will take these circumstances into account.
Store credit
You may choose store credit towards a future purchase instead of a cash refund. Store credit is optional and does not replace your right to a refund where the law provides one. Any applicable deductions will be explained before you accept store credit.
Your statutory rights
These terms do not limit your rights concerning defective goods, incorrect deliveries, qualifying cooling-off cancellations or goods we cannot supply. We will not deduct fees merely because you did not check stock before ordering if we cannot fulfil your order.
DISCOUNT CODES ARE ONLY AVAILIBLE WITH DIRECT EFT – CODE LIST – => Promo Codes – 360 Arms
IMPORTANT: STOCK AVAILABILITY & PAYMENT POLICY
Please confirm stock availability with us before making payment.
Where possible, we recommend paying via Direct EFT to avoid unnecessary payment gateway fees.
If payment is made without confirming stock availability and the order cannot be fulfilled, applicable banking and payment gateway fees will be deducted from the refund. These fees are charged by the payment providers and are not caused by 360Arms.
Thank you for your understanding and cooperation.
| Basket totals |
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Basket totals
| Subtotal | R 103,637.13 | |||
|---|---|---|---|---|
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| Total | R 104,261.58 (includes R 13,599.34 VAT) | |||
DISCOUNT CODES ARE ONLY AVAILIBLE WITH DIRECT EFT – CODE LIST – => Promo Codes – 360 Arms
360 Arms Terms and Conditions
In-Country Sales
360 Arms operates within specific countries and regions, offering products for sale accordingly. Customers are responsible for ensuring that their purchases comply with local laws and regulations regarding the purchase and ownership of firearms and related products.
Out-of-Country Sales
360 Arms reserves the right to limit sales to certain countries or regions based on legal, logistical, or compliance reasons. Customers attempting to purchase products from a restricted country or region will be notified during the checkout process, and their orders may be canceled.
Product Availability
Product availability may vary depending on the country or region. While we strive to maintain consistent inventory levels across all locations, certain products may be out of stock in one country while available in another. Customers are encouraged to check product availability in their respective countries before placing orders. We reserve the right to refuse the sale of a product that is out of stock, and price changes may occur without notice.
Refusal of Sale
360 Arms reserves the right to refuse a sale if there are concerns regarding compliance with local laws, regulations, or company policies. This includes, but is not limited to, instances of suspected fraud, attempts to purchase restricted products, or violations of the terms and conditions outlined herein. Additionally, if a product is unavailable, we reserve the right to refuse the sale and issue a refund.
Forced Refund
In the event that a sale is refused or canceled, 360 Arms will issue a refund to the customer in accordance with our refund policy. Refunds will be processed promptly and may take a certain amount of time to reflect in the customer’s account, depending on the payment method used.
Compliance with Laws
Customers are responsible for ensuring that their purchases comply with all applicable laws and regulations in their country or region. 360 Arms is not liable for any consequences resulting from the misuse or illegal use of products purchased from our website.
Non-Monetary Transactions
Certain transactions may occur without the exchange of physical money. However, the mere selection of a product with a displayed price of zero (0) does not constitute a sale. In cases where a customer selects a product with a zero (0) charge, no sale is finalized until payment is successfully processed and confirmed by 360 Arms.
Courier Charges as Referral Fees
Any charges associated with courier services referred to as part of the transaction process but not involving the purchase of a product or service from 360 Arms will not be considered as sales. This includes instances where courier charges are displayed as separate line items but no monetary payment is made for the actual product or service offered by 360 Arms.
Intent to Purchase
Customers must demonstrate a clear intent to purchase a product or service from 360 Arms through the completion of a payment transaction. Merely adding items to a cart or selecting products without finalizing payment does not constitute a binding agreement or sale.
Refund Policy
As a general guideline, South African consumer law does not grant a right of return simply because a consumer changes their mind. If a product is defective, the customer must return it to our premises at their own expense, in accordance with our refund policy. The product must be in its original packaging and undamaged. Refunds will be processed after inspection of the returned goods to check for damage and defects.
All products returned to 360 Arms (PTY) LTD are subject to inspection, and refunds will be issued in compliance with South African law, specifically the Consumer Protection Act 68 of 2008. This law does not entitle you to cancel a special order or custom work on any part or component of a product, for which you will remain liable. This includes all products specially ordered from suppliers in South Africa and other countries. Courier services are not part of and eligible for refunds and will not be refunded. This is a service that was rendered and seen as an expense and cannot and will not be refunded.
Industry Standard
No Refund returns on the following – Bulletheads / Gunpowder / Brass casings / Primers / Guns / Suppressors / Ammo / Arrows and Arrow heads / Bows / Fishing rods / Fishing line / Lauers / Mounts of any kind. Reason its second hand after customer starts using it. This will be seen as warranty products not returnable products.
Warranty
A warranty is a legally binding commitment that forms part of the sales contract, assuring the buyer that the product or service is free from defects. Warranties typically provide a specific remedy, such as repair or replacement, if the product or service fails to meet the warranty standards. The customer is responsible for returning any defective goods to our premises at their own expense, in accordance with the warranty terms, and covering all associated costs for the warranty service.
